A 99.9% Server Uptime
The principal benefit of developing your own shared hosting platform is that you do not have to worry about compatibility – you configure a special set of software apps in such a way so as to be compatible with a defined set of hardware parts. The final result is something considerably more stable and reliable, since there are less potential risks of failure. We have set up our cloud hosting platform using tried and tested hardware components together with a strongly tweaked version of SELinux in an attempt to set up a completely safe home for your web sites.
That’s why, with each of our shared hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you’d like to deliver an outstanding web hosting service, you can barely trust the default network configuration in a datacenter. We’ve built our own custom internal network in an attempt to ensure an extremely fast connection speed with the outside world.
And thanks to this, no matter which datacenters you select: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to curtail all possible risks with our cloud hosting plans and regardless of the fact that our company offers top–class support, there are cases when the client is just not pleased with what we offer. Or he needs to upgrade to a more robust web hosting service, like a VPS server or a dedicated server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t content, you will receive a reimbursement.
24/7 Technical Support
If you have ever had to wait for hours to get an answer, you know how aggravating this can be, especially when your web site is at stake. That is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be available to you and they’ll reply to you within sixty minutes. And the best part is that their average response time is just 20 minutes!