Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Warranty

  • Our group of techs will do their best to respond to your help enquiries within up to 1 hour. If, however, the situation you have stumbled upon demands the help of the Admin =Team,= we are going to send the ticket to the person in charge and will post a reply to inform you.

  • Top quality support service

  • Expert Tech Assistance Service

  • Our customer support Dept will be on duty for you 24x7 to to attend to all help inquiry tickets that you send to us. We offer client help for all the software that are installed in advance on your server. These include our custom produced Control Panel, the preferred Operating System along with the server admin panel (based on the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Control Panel that is included gratis with your VPS gives an internal articles base. You can find a range of exhaustive how–to articles and an array of step by step video tutorials that show all the normal web site maintenance responsibilities. You can find them by hitting the Help or Video control keys in the right corner of each Control Panel section.