1 hour ticket response
Our team of technical support engineers is specialized in giving quick answers to all your inquiries. We will examine your tech support ticket the instant it has been delivered and will reply with a solution to the problem within maximum one hour after the helpdesk ticket submission. In fact, our average response time is 20 minutes.
A Top–Quality Tech Support Service
Each member of our support team has many years of experience in the shared hosting business and the majority of them have worked for us for at least 5 years. They are all ready to answer all your questions in the most professional manner possible.
A User–Friendly Help Section
Built into the Control Panel is an intuitive Help Center, which offers various sources of information. You can search through a constantly updated knowledgebase offering web hosting account management articles and site administration articles, watch our step–by–step video tutorials or browse the F.A.Q. database.