Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response guarantee with all our shared hosting packages, which means every single support inquiry you email will undoubtedly be replied to within 1 hour max. Our support company members are trained to easily overcome any issue and to provide you with on time guidance on any concern that you might have.
A Top–quality Support Service
You’ll be able to write to us 24x7x365 with any issue you’ve got regarding Interactive World’s products and services. We now have employees present all of the time to deliver solutions any time necessary. You can utilize the ticket system or drop an e–mail whenever you want, or you can pick up the telephone or use the live chat during working hours.
An Intuitive Help Section
Our company has incorporated an extensive information base into the Control Panel to enable you to receive very helpful step by step guidelines at any time. Each area of the Control Panel possesses its own contextual help area featuring a selection of how–to content articles. We have also prepared instructional videos to give you a far better idea of how to conduct any presented job.