Help and support Channels

  • Video Tutorials

  • Video Training

  • Our how–to video tutorials will help you with any task within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We supply an intuitive Frequently Answered Questions section where you’ll find solutions to the most often asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our customer support is at your disposal night and day to reply to your tech inquiries. Expect a solution within maximum one hour after you have handed in your ticket.

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Types of Support

  • Shared Hosting Support

  • Shared Hosting Help

  • If you need advice managing your shared hosting account, or need more resources for your sites, just let us know and we’ll give you the most suitable response.

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  • VPS Hosting Support

  • VPS Servers Help And Support

  • In case that you have problems working with your SolusVM admin interface, or with any of the free web applications the VPS comes pre–installed with, just contact us.

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  • Dedicated Hosting Support

  • Dedicated Servers Guidance

  • We’ll be working 24x7x365 to assist you with any given server administration process or to help you tweak the latest setup of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We've got a staff of expert experts prepared to assist you with anything related to your semi-dedicated server. They are on hand 24/7 all year long.
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