Phone Support in Shared Hosting
As we have live telephone support 14 hrs per day, you have the option to call us and talk with one of our customer support agents to learn more about any of the shared hosting that we offer and ensure that our servers match the system requirements for your websites prior to buying anything. For your convenience, we have phone numbers on 3 different continents and you can call the one nearer to you - in the USA, the United Kingdom or Australia. In case you are already a customer, you'll be able to phone us about general and billing issues, and about some tech ones. If the issue is strictly technical or it requires more time to handle, you'll have to go through our ticketing system, which will enable both you and our technical support team to track the details supplied by each side.
Phone Support in Semi-dedicated Servers
When you need more information regarding the semi-dedicated servers that we offer, you are able to call some of the three support phone lines we have across the globe - in the United States of America, the UK and Australia. By doing this, you will be able to check in advance if our services are suitable for your websites. If you are already our client and you have a semi-dedicated account, you are able to reach us over the phone for fourteen hours a day about any type of billing or common questions. For entirely technical problems you'll be able to take advantage of our ticketing system so as to get in touch with our technical support since someproblems just need longer time to be resolved, but we will assist you over the phone with quite a few minor technical issues as well, saving you the time and efforts.