If your website hosting service provider offers live chat support, you can speak with a representative live and learn useful info or get an issue resolved promptly. The basic advantage of using chat instead of calling to talk with a live person is that you'll need only a computer with world wide web access, therefore you won't pay any charges in case you are in a different state or country. Furthermore, it will be much simpler to copy and paste data for example domains, usernames or error messages in other words details that are sometimes difficult to give to the other side over the phone. The real-time chat is also a much faster approach to contact the hosting supplier's support crew as compared to using a ticketing system. Last, but not least, when some problem needs more time to be resolved, you are able to do something else while you wait for guidance on the live chat, which means that you won't waste time - something that's not possible in case you're on the telephone.

Live Chat Support in Shared Hosting

As a part of the support services that we provide for all our shared hosting, you can find live chat support that is online every single day, even on holidays. You are able to contact us no matter if you already own an account or not, as we can help you with all sorts of things, ranging from providing you with general info on our services in case you aren't a customer yet and you are interested in purchasing one of our packages, to assisting you with installing an e-mail account in an e-mail client. A part of the issues are more technical and time-consuming, and you'll have to use the ticketing system that is incorporated into our Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we supply with all our semi-dedicated servers, you'll be able to get the the right answers for any questions you may have or have lots of issues resolved quickly. Our chat service is accessible every day, so that you'll be able to speak with a representative even on holidays and weekends. In case you are unsure which plan would be better for your websites or if our outstanding cloud hosting platform matches some system requirements, you may come on our live chat before buying anything. If you're an active customer, you're able to find more info about billing issues, account settings along with various common technical problems you may experience, for example if you cannot install an email account in a client on your computer system. The live chat can save you lots of time no matter where you are or when you contact us.