In case you’ve never opened a hosting account or you are changing companies and the new one employs an account administration dashboard that you haven’t seen so far, you may get baffled about how to accomplish a given task in your account or on your desktop computer. For this reason, some web hosting companies have set up a knowledge base, which encompasses the most common questions and issues associated with the particular platform they use, instead of adding only general info. This sort of knowledge base will allow you to find the required info swiftly and effortlessly, so you will not have to commit lots of time and energy to matters that may require something as elementary as hitting a button or selecting a tickbox. In this way, not only can you get things done, but you can also discover tons of new and valuable things, both about the way you can manage your account and about the way the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you get a shared hosting plan from us, you will have access to our detailed online documentation where you will find info about virtually everything associated with our web hosting solutions. The topics vary from how to set up an email account on your handheld device, to how to accomplish different things using an .htaccess config file. The articles themselves are written in a simple-to-comprehend fashion and offer step-by-step guides on how to do a certain operation inside your Hepsia Control Panel. You can also find info that’s not connected directly with Hepsia, for example one that concerns online applications on your personal computer. The entire collection of articles will be available in the Control Panel’s Help section, but those that are dedicated to a certain Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to learn de facto everything about your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer a rich article library where you can find any info that you might need about our web hosting services or about the Hepsia Control Panel that we use. We have created it on the basis of the feedback that we have received from our clients over the years and, as a result, our articles cover particular issues that you could encounter and propose the best means of solving them, for example getting a 500 Internal Server Error message or being unable to send email messages from your desktop computer although you have the correct SMTP settings. The articles are available in every single Control Panel section and you can browse them whenever you like. They can help you widen your knowledge not only about our platform, but also about the web hosting service in general, as they feature step-by-step instructions and general info such as what file permissions or cron jobs are.